Domain Monitor Help guide

Adding a new uptime monitor

Adding a new uptime monitor will allow you to identify whether your website or IP is up or down. To add a new monitor, follow:

  1. Log in to your account
  2. Tap Monitors (you might need to open the menu first if on a mobile) in the menu
  3. Tap on Add Monitor
  4. Fill out the: Monitor name, monitor description, monitor type, monitor interval and the URL.

Choosing a monitor name

When choosing your uptime monitor's name, choose something memorable and unique to that particular monitor as we'll order them by when they was last checked. Doing this will help you identify your monitor at a glance.

Setting a monitor description

You're now able to set monitor descriptions on each monitors, set one to describe what your monitor does so that it's clear.

Uptime Monitor type

We offer several monitor types. For most of our users, choosing a simple HTTP(S) monitor will check your domain's uptime status and if it response with a 200 code we'll assume your monitor is online, up and active. Any other status code will result in your monitor displaying as down.

Do not use the monitor URL (domain or IP) for this field as this is covered by the Monitor URL field.

Uptime Monitor Check Frequency

The uptime monitor check frequency is how often we'll check to see whether your monitor is up or down. We're always looking to expand the available monitoring frequencies so if a frequency isn't listed, check back soon!

Monitor URL/IP

The most important field when adding a new monitor is the URL/IP. This is the URL/IP based on what type you selected. Ideally it should be your parent domain excluding any internal pages within the URL.

Monitor Timeout in seconds

If you've chosen your monitor type to be a HTTP monitor, then you'll be able to set a custom monitor request timeout in seconds. What does this mean? Well, if you want to be alerted sooner to when your website stops working, or is performing poorly, you'll need to set a monitor timeout of around a few seconds, if your monitor doesn't respond in this time, we'll automatically mark it as down and let you know.

info: when you add a monitor, our uptime monitoring service will regularly check your monitor URL/IP to ensure its availability, this process is automatic and you can check up on your monitors after a few hours

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