My credit card isn't working

If you're having issues with your credit or debit card, please try the following first:

• Double-check your card's expiration date, card number and security code.
• Review the help article that we've got for [how can I pay][/help/payments/how-can-i-pay/].
• Try a different credit or debit card.
• Try waiting for about 15 minutes and then refresh the page and try again.

If you're still experiencing issues with your card and have tried all of the above or would just like to talk to a human, visit our contact page to find out ways of getting in touch with us.