Domain Monitor Terms of Service

1. Terms

General terms

  1. By accessing the website at https://domain-monitor.io/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Company details

  1. Domain Monitor is a trading name of DOMAIN MONITOR LIMITED, registered in the UK, company number: 13848952

2. Use Licence

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Domain Monitor's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Domain Monitor's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Domain Monitor at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Domain Monitor's website are provided on an 'as is' basis. Domain Monitor makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Domain Monitor does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

General terms

  1. In no event shall Domain Monitor or it's suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Domain Monitor's website, even if Domain Monitor or a Domain Monitor authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

General terms

  1. The materials appearing on Domain Monitor's website could include technical, typographical, or photographic errors. Domain Monitor does not warrant that any of the materials on its website are accurate, complete or current. Domain Monitor may make changes to the materials contained on its website at any time without notice. However Domain Monitor does not make any commitment to update the materials.

6. Links

General terms

  1. Domain Monitor has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Domain Monitor of the site. Use of any such linked website is at the user's own risk.

7. Modifications

General terms

  1. Domain Monitor may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Accounts

General terms

  1. Domain Monitor provides the ability for you (the user and/or customer) to register an account. By creating an account, you agree that your data will be stored in our database that we may view this data at any time in order to improve and maintain our system.
  2. You are liable for the information that you provide upon account registration, and you confirm that you're aged 18 and over to create an account.
  3. Domain Monitor may at anytime revoke the ability for you to access your account and we may terminate your account or limit the functionality within your account if we see reasonable reason to do so.
  4. Any information you provide to us within your account is considered to be acccurate and not misleading in any way.
  5. When adding domains to Domain Monitor, we will attempt to crawl your domain. The crawling process may take 24 to 48 hours, during this time the information about your domain will be inaccurate.
  6. When creating an account with us, you will be required to verify your email address. If your email address hasn't been verified within 5 days of creating your account, we will automatically remove your account.

Account inactivity

  1. Users that haven't been active on our platform for a prolonged period of time are automatically marked as "inactive" by our monitoring rules. Once a user has been marked as "inactive", some features such as monitors will be temporarily paused from monitoring.

9. Domains

General terms

  1. When adding a domain or making changes to domains within your account, you agree for your domain to be added to a queue where we will use a third-party API to lookup domain details. Domain details may contain but aren't strictly limited to:
    1. contact information;
    2. where the domain was registered;
    3. when it expires;
    4. when it was created;
    5. when your domain was last updated.
  2. We reserve the right to change the maximum number of domains you're allowed to add on your plan, if you're on our "free" plan we may not always inform you of these changes, if you're on our "Pro" plan and we need to reduce your domains then we will aim to contact you prior to this change.

10. Monitors

General terms

  1. When adding a new monitor or making changes to an existing monitor, your monitor will be added to a queue where we will check your monitor to see whether it's online or offline, during this process it may take some time for the monitor to be checked and we will make a request to the monitor's URL from our servers.
  2. We cannot guarantee the reliability of the data displayed against a monitor as the monitor that is being checked may not be formatted correctly or be accessible to our servers, in addition, monitoring may be unreliable in some countries.
  3. We reserve the right to change the maximum number of monitors you're allowed to add on your plan, if you're on our "free" plan we may not always inform you of these changes, if you're on our "Pro" plan and we need to reduce your monitors then we will aim to contact you prior to this change.

Monitor types & limits

  1. Our free plan is limited to a maximum of 5 monitors. Our "Pro" plan starts at a minimum of 75 monitors.
  2. Some monitoring types such as (but not limited to) "Domain availability" impose a restriction on the number of monitors, this is because of the expense to our business. The number of "Domain availability" monitors and other potential limits to monitoring types can be found on our Pricing page.
  3. When choosing a basic HTTP monitor, you may add up-to the full limit of monitors.
  4. We may restrict monitoring performance and notifications if we detect a "Keep-alive" monitor such as a monitor from a service such as replit or repl.co

Monitor inactivity

  1. We reserve the right to automatically ban or pause monitors if we deem them to be malicious or temporary.

11. Notifications

General terms

  1. Domain Monitor will send you reasonable notifications that may arrive by either email or push notifications. You can opt out of these notifications at any time, or disable notifications entirely.
  2. We can not guarantee that you will receive notifications even if you've opted in, there may be technical constraints or maintenance work carried out that means you won't receive these.
  3. If you decide to add a Notification Contact to our service, you grant us permission to email for the duration that they're enabled and verified with us. If a Notification Contact no longer wishes to receive email alerts it's your responsibility for disabling them or deleting them from your account.

12. Marketing communications

General terms

  1. By agreeing to our terms, you agree to receive marketing communications from us through various different channels which include but aren't limited to: Email, SMS, Push and Slack.

Opting out from marketing communications

  1. You may opt out from our marketing communications at any time by clicking here.

13. Payment and Renewal

General terms

  1. Payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. For any upgrade or downgrade in plan level, the credit card that you provided will automatically be charged or credited the new prorated amount for the current payment period and the new rate will apply on your next billing cycle. Domain Monitor reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you.

Minimal Hardware and Software Requirements for Using Domain Monitor.

  1. Domain Monitor can be used with any operating system (including mobile) that can run a modern browser (IE8+, Google Chrome, Safari, Firefox).

Purchase Process

Services provided by Domain Monitor can be purchased through the "Subscription" or "Upgrade my account" that can be reached after logging in to the products. You may also get to this via our "Pricing" page or any special page or link we share in the future. The process works as:

  1. You select the desired Pro Plan
  2. Complete the payment with a credit card or debit card
  3. We'll automatically then enable your subscription and you will be charged.

Automatic Renewal

  1. Unless you notify Domain Monitor before the end of the applicable subscription period that you want to cancel, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. subscriptions can be canceled at any time in the Cancel subscription section within your account.

Refunds

  1. You may terminate your subscription at any time and you will not be obligated to pay any additional fees for upcoming subscription renewal periods. However, any subscription fees you have paid in advance will not be refunded unless there has been 3 days or less since the payment. For payments made in the last 3 days or less, only those payments are refundable.
  2. Our "Money back guarantee" offer only applies for new subscriptions taken out. You must reach out to us via email or through one of our other contact methods within the 3 days of starting your subscription for us to issue you a refund. Your refund will be issued providing that you've supplied your email address used to subscribe to our Pro plan and the date of subscription purchase, you'll also need to attach the invoice of said subscription amount for us to verify this. We will not issue refunds beyond this period.
  3. Failure to supply the required information as noted above will mean you automatically are no longer eligible for a money back.
  4. Failure to supply the required information as noted above, within the 3 day window, even if we've made contact with you will mean you automatically are no longer eligible for a money back.
  5. Before issuing refunds, we will attempt to make contact with you to assess the reason for a refund.
  6. We reserve the right not to issue a refund, or, part-refund if we deem the reason for your refund to be out of proportion with the features of the "Pro" plan that you've used. For example, if you've recently joined our platform and immediately subscribed to our "Pro" plan before trying out our "Free" plan and haven't given our system at least 28 days to collect enough information, for example, domain information then we may not give you a refund as this would in some circumstances be classed as "refund abuse" on our system.
  7. We reserve the right to issue a refund whereby you've purchased our "Pro" plan without referencing the full list of features described on our Pricing page. This note is made clear at the checkout as stated: "Plans and features can be found here. Subscribing to one of our plans, you agree to our Terms and Privacy policy and are aware of the features listed on our pricing page."
  8. We reserve the right to issue refunds on subscriptions where it is implied that a customer might've "forgotten" about their subscription renewal. Renewals are made clear within the Domain Monitor account at the time of subscription creation.

15. Affiliate Program

General terms

  1. As an authorised affiliate partner (Affiliate) of Domain Monitor, you agree to abide by the terms and conditions contained within this agreement and the rest of our terms and conditions for Domain Monitor.
  2. Referrals coming from email SPAM (unsolicited emails) will not be counted and may lead to the termination of your affiliate account.

Eligibility

  1. To become an affiliate, you must agree to these terms and conditions. We reserve the right to refuse or revoke membership for any reason at our discretion.
  2. You must have an existing Domain Monitor account, that's verified (email) and active.

Commission structure

  1. You (the Affiliate) may earn commissions on successful referrals who sign up, verify their account and subscribe to our Pro plan within 90 days of visiting your unique affiliate link. Commissions are recurring monthly payments as long as the referred customer maintains an active subscription. and the minimum payout threshold is met.
  2. Our commission payout is capped at 20% of a subscription price. This means that, for example, on a monthly £7.99 Pro plan subscription, you will receive £1.59
  3. Commissions are paid once a month.
  4. Commissions are processed 2 months after a valid subscription to allow for refunds and settlements.
  5. The commissions are paid out through PayPal only.
  6. You (the Affiliate) and Domain Monitor are in agreement that for every payout Domain Monitor will issue a self-raised invoice for the commission paid to you.
  7. Payments will only be sent for transactions that have been successfully completed. Transactions that result in chargebacks or refunds will not be paid out.
  8. In case of a discounted price, the commission is reduced by the percentage amount of the discount.
  9. We reserve the right to postpone the payout until at least two different users are referred to avoid self-referrals.

Minimum payout threshold

  1. A minimum payout threshold is set to £100 GBP. Commissions will be paid out once this threshold is reached. If an affiliate falls below this threshold, the balance will carry over to the next payout cycle.
  2. The minimum payout threshold is reset upon releasing any commissions to your account.

Refund policy

  1. If we suspect an you (the Affiliate) of creating fraudulent accounts, refunding subscriptions, or engaging in any other misleading practices, we reserve the right not to pay out commissions. Affiliates found violating our terms will be subject to immediate account suspension and forfeiture of any accrued commissions.

Inactivity and expiry

  1. If a referred customer does not subscribe to our Pro plan within 90 days of using the affiliate link, it will not count towards the affiliate's commissions.
  2. If you (the Affiliate) have not referred any traffic via our affiliate program within 6 months of becoming an affiliate, we reserve the right to terminate your affiliate account. You will require to then be re-onboarded as a new affiliate.

Account suspension

  1. We reserve the right to suspend your affiliate account without warning if we detect any violations of these terms. This includes but is not limited to fraudulent activities, misuse of the affiliate link, or any behavior that may harm Domain Monitor's reputation.

AModification of terms

  1. We may update or modify these terms at any time, and it is your (the Affiliate) responsibility to stay informed about changes. Continued participation in the program constitutes acceptance of the modified terms.
  2. Domain Monitor will not be liable for indirect or accidental damages (loss of revenue, commissions) due to affiliate tracking failures, loss of database files, or any results of intents of harm to the Program and/or to our website(s).

16. Delivery Policy

  1. Upon receipt of your Pro subscription order, the services such as additional domains and monitors provided by the Pro subscription will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of the performance of the services, as such we will do everything we can do to ensure the smooth transition of your subscription features. The services will be deemed to be successfully delivered to you upon the performance of the services.

17. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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