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🔒 Introducing Two-Factor Authentication [Plus Additional Security Features]

👋 It's Ryan from the Domain Monitor. It's been a while since we wrote an article, but fear not, we've been working on new and exciting features and have been optimising how our website uptime monitoring service works and functions.

Recently, we've taken a step back from visual features in order to focus more on security and privacy features of our service to give you confidence in knowing that your data is secure and protected.

One of those features that we've been working on, is Two-Factor Authentication, also commonly known as 2FA and I'm pleased to announce that you can enable this in your Domain Monitor account today from within your account's security settings.

❓ What is Two Factor Authentication / 2FA?

Most online websites and digital services that you've signed up to typically allow you to log in to your account by using two main credentials, these are:

  • Your email and/or a username
  • Your password

This is fine, but has limitations and can sometimes raise security concerns when other people such as hackers or bots are trying to steal information.

You see, it's all too common for people to use common passwords, and use the same passwords for their bank account, Netflix and other online retailers, this makes it easier for your account and personal details to be compromised.

This is where Two Factor Authentication, also known as 2FA comes into play.

📱 How does 2FA work?

When 2FA is enabled in your Domain Monitor account, you'll still need your email and password to log in, however, you will be presented with a new screen upon login asking you for a verification code.

2FA works by linking either your mobile phone number, or the use of an authenticator app.

Some systems will even allow for both of these methods, but here at the Domain Monitor we've opted to integrate an authenticator app, and we've gone with Google's Authenticator app which you can install either on iOS or Android

You'll need to open the Google Authenticator app on your mobile device and type the verification code into the website to log in - if the code is invalid, don't worry, just wait for a new one to be generated.

🔑 You'll need to set a Security Question first!

In order to enable Two Factor Authentication on your account, you'll first need to set up a Security Question and provide us with some Security Answer..

This isn't specific to the 2FA feature, and we may require you to provide us with your Security Question and Answer in the future as a way of accessing parts of your account or changing settings.

Your Security Question and Security Answer are securely stored, hashed and encrypted, so we won't be able to tell you what your Security Answer is - please make sure to remember it, but never share it with anyone!

🔍 In case you lose your phone

We all misplace items at some point, and your phone is probably one of those items. If you lose your mobile device, change your phone or experience any issues with the 2FA feature, you'll be able to use your Security Question and Security Answer as a way of disabling this.

We're going to be continuing to monitor this feature, and will make changes when needed, we'll also introduce additional security measures to help keep your account secure!

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